About Us

With over 60 awards under our belt we're experts in our field; we really know our stuff and no-one offers a more personal service. Between us we've travelled the globe and with brains crammed full of expert destination and resort knowledge, our Personal Travel Advisors remain at the forefront of the industry, leading the way. We're not the boring, suit-wearing Travel Agents from days of old... we're agents with a personality. We work hard, love a good laugh and relish being that little bit different.

Award Winning Service.

We're extremely proud of (and a little bit smug about) our collection of prestigious awards, including Travel Company of the Year 2011, Highly Commended Travel Team of the Year & Best Website. But these awards aren't just there to sit on our shelves looking pretty; they're there to reassure you that you're booking with the best.

Customer Satisfaction.

It's all well and good us telling you we're awesome, but when our happy clients tell us we are every single day, you know it's true.

First-hand knowledge.

Want to know how many steps it is to the beach? The best places to eat? The best dive spots? That's the sort of stuff that fills our heads. We've actually visited the hotels that we feature; no, really. Between us we've explored over 60 different countries; we never feature a destination without checking it out and we're always the first to dash out to visit a new hotel. Think of us as your Personal Shoppers; tell us what you're after and we'll find it.

Book with confidence.

Financial Bonding: Blue Bay Travel Ltd are members of The Midcounties Co-Operative, which means your hard-earned cash is protected by The Midcounties Co-Operative Consumer Protection Guarantee.

ATOL Protection. We only work with ATOL protected suppliers to make sure that what you buy is financially protected. All the flights and flight-inclusive holidays on our websites are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk/ATOLcertificate.

Price Match Guarantee. We constantly monitor our prices and those of other tour operators to ensure that our prices are the best available, but if you happen to find your holiday available at a lower price from any other ABTA Bonded Tour Operator holding an ATOL license within 24-hours of booking with us, and you can provide a genuine written quote for an identical holiday, we will match the lower price or offer you a full refund of all monies paid and cancel your reservation if we are unable to match the price. The holiday must be the same:

• Destination
• Number of passengers
• Accommodation, room type & board basis
• Departure date and duration
• Flights and airline
• All included extras such as car hire, car size and included insurance

This guarantee applies to package holidays only. It excludes special offers, free child places, travel agent specific offers, group booking discounts, free add-ons, insurance premiums and credit card surcharges.

You won't find any hidden charges when you book with us. The price you see includes accommodation, return flights, APD tax, fuel charges, in-flight meals, luggage allowance and resort transfers.